As a member of the executive committee, I can say that all my dealings with Sammy-Jo Murfet have been pleasant and professional. She is tactful in dealing with difficult people. She responds within 24 hours of any enquiry, even frivolous ones. All her dealings with third-parties seem to reflect these same qualities. Provided an action is within her control, she takes it quickly. When it’s not within her control, she keeps all the relevant parties informed on progress, or sometimes of lack of progress. It’s been a pleasure to work with her.
Paul from Devonport
Recently our group engaged One Agency Collins Real Estate Strata Team to manage the Body Corporate requirements for our Complex consisting of three units. We had been concerned for quite some time that our Body Corporate current legal requirements were not being met appropriately. We were so thankful to U3A and One Agency Collins Real Estate Strata Team for the notice in the local Central Coast Voice publication advising of an Information Session to be held locally, which we attended. We learnt so much at this session which was presented by Sammy. We would like to express our appreciation to One Agency Collins Real Estate Strata Management and especially Sammy Murfet, Senior Strata Consultant, and her support team for the prompt and efficient manner in which our Strata Management concerns were handled. Sammy was so obliging to deal with and responded to our many queries quickly, especially in relation to the insurance on our properties. It is such a relief to know that the Body Corporate requirements for our Strata Complex are being managed efficiently and the legal requirements are being met.
Leila and Tige from Ulverstone
There’s less stress than when I had to take on the Body Corporate (an area which I have little knowledge) and with older neighbours who no longer want to take on the responsibility, I really enjoy having an external Body Corporate Manager. I would recommend One Agency Collins Strata because there are so many rules and regulations the general public/householder is unfamiliar with.
Jenny from Devonport
Having a maintenance plan for now and the future, plus being able to contact or visit a real person is great. I would recommend their services because they are local and take pride in the building and surrounds and always looking to improve the complex.
Greg from Devonport
One Agency Collins has been our Strata Manager for over three years now. Their Strata Management has proven to be excellent value for money. Great customer service, friendly staff. Our block of units is in great shape thanks to One Agency Collins. One Agency Collins are definitely someone you want to consider as your strata manager. If you are tendering for a Strata Manager, do ask them to put forward a submission for your consideration. At our next annual meeting, I will be moving to retain their services and I am confident that it will be a unanimous yes vote.
Alex from Devonport
I would most definitely recommend your services, as it takes worry and pressure off a property owner having to take on the responsibility of all the body corporate matters. Well worth the money!
Rosie from Shearwater